Privacy Policy
1. Information We Collect
NimeraCP collects information to provide and improve our control panel services. We collect information you provide directly, such as when you create an account, make purchases, or contact support. This includes your name, email address, billing information, and any content you submit. We also automatically collect technical information including IP addresses, browser types, device information, usage patterns, and performance metrics. Additionally, we may collect information from third-party services you choose to integrate with our platform, subject to their respective privacy policies and your authorization.
2. How We Use Your Information
We use collected information to: (a) provide, operate, and maintain our services; (b) process transactions and send related information including confirmations and invoices; (c) send technical notices, updates, security alerts, and administrative messages; (d) respond to your comments, questions, and customer service requests; (e) monitor and analyze trends, usage, and activities to improve our services; (f) detect, investigate, and prevent fraudulent transactions and other illegal activities; and (g) comply with legal obligations and enforce our terms of service. We may also use your information to personalize your experience and provide relevant content and features.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with: (a) service providers who assist in our operations under strict confidentiality agreements; (b) business partners when you explicitly consent to such sharing; (c) law enforcement or government agencies when required by law or to protect our rights; (d) potential buyers in the event of a merger, acquisition, or sale of assets, with advance notice to affected users; and (e) other users when you choose to make information public through our platform features. We implement appropriate safeguards for all data sharing arrangements.
4. Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and employee training on data protection. We use industry-standard security protocols and regularly update our security practices to address emerging threats. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and enable two-factor authentication where available.
5. Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for the duration of your account plus a reasonable period thereafter for legal and business purposes. You may request deletion of your personal information at any time, subject to certain legal and operational limitations. Upon account deletion, we will remove or anonymize your personal information within a reasonable timeframe, though some information may be retained in backups for a limited period.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including: (a) the right to access and receive a copy of your personal information; (b) the right to rectify inaccurate or incomplete information; (c) the right to erase your personal information under certain circumstances; (d) the right to restrict or object to processing; (e) the right to data portability; and (f) the right to withdraw consent where processing is based on consent. To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
7. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. Essential cookies are necessary for basic functionality, while analytics cookies help us understand how you use our services. Marketing cookies may be used to provide relevant advertisements and measure campaign effectiveness. You can control cookie preferences through your browser settings, though disabling certain cookies may limit functionality. For detailed information about our cookie practices, please refer to our Cookie Policy.
8. International Data Transfers
NimeraCP operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction. When we transfer personal information internationally, we implement appropriate safeguards such as standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms to ensure your information receives adequate protection. By using our services, you consent to the transfer of your information as described in this policy.
9. Children's Privacy
Our services are not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under the applicable age limit, we will take steps to delete such information promptly. If you believe we have collected information from a child under the applicable age, please contact us immediately so we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, through email or other communication channels. The updated policy will be effective immediately upon posting unless otherwise specified. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]. For users in the European Union, you may also contact our Data Protection Officer at [email protected]. We are committed to addressing your privacy concerns promptly and transparently. You also have the right to lodge a complaint with your local data protection authority if you believe we have not adequately addressed your concerns.
12. Compliance with Laws
This Privacy Policy is designed to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy legislation. We regularly review and update our practices to ensure ongoing compliance with evolving legal requirements. For specific information about how we comply with laws in your jurisdiction, or if you have questions about your rights under applicable privacy laws, please contact us using the information provided above.
Last updated: 8/3/2025
This Privacy Policy is part of our Terms of Service.